General Privacy Notice:

Flattering Flops gathers customer information to improve each shopper's experience. We respect your privacy. We are committed to maintaining and using all customer information responsibly. By visiting flatteringflops.com, you are accepting the policies described in this Privacy Notice.

Registering:

Information relating to you and your order (including prior order history) are only available if you provide the correct password that you create. Once you have logged in your password, you are able to edit your information at any time. If you forget your password, you can request that it be emailed to you.

Email Promotions:

Upon registration, you will have the option of receiving our newsletter via email.

Do we share your information with other companies?

Our customer's personal, registration or account information is maintained in our private files on our secure Web server and our internal systems. It is not shared, sold or rented to other companies under any circumstance.

Policy changes:

Flattering Flops may update policies from time to time. Updated policy changes will always be posted on our site. We encourage customers to check our policies periodically.

Shipping:

For shipping within the continental United States, the following options are available:

USPS Priority - Packages are delivered within 3 to 5 business days after an order has been placed.

Please call our offices for information regarding international shipping.

Sales Tax:

Orders delivered to Florida Residents will be charged sales tax at the rate of 7%. Orders delivered to all other states will not be charged sales tax.

Returns and Exchanges:

Returns or exchanges are accepted within 30 days from the delivery date as long as the item(s) are in original condition and have not been worn.
Refunds for items* are subject to a 5% restocking fee up to a maximum of $10.This restocking fee covers the credit card processing fee and the restocking of product.
Please contact CustomerService@flatteringflops.com to request a return/exchange and be sure to include order # and order date.

*PLEASE NOTE: Shipping charges are not refunded.

Canceling an Order:

Customer satisfaction is important to all of us at flatteringflops.com. We will ship your merchandise as quickly as possible. If your order has not yet shipped, we can cancel it for you. If your order is canceled before it ships, we will refund the entire amount to your credit card (shipping charges and taxes, if applicable, are included.)

Please contact CustomerService@flatteringflops.com to cancel order and be sure to include order # and order date.

Out-of-stock Items:

Flatteringflops.com always makes best efforts to have inventory in stock. However, on occasion, a high-demand item may temporarily be out of stock. If we are out of stock of an item you ordered, we will notify you via email.